When A Death Occurs

When a death occurs, the order in which things need to be done often depends on where the death occurred. But, one thing should always be remembered: your heightened emotional state upon the death of a loved one. That's why we suggest that you ask a friend for help - someone who is more able to think clearly, and give you the support you need.

At Home or at Work

When a death occurs at home or in the workplace, a family member or co-worker should contact emergency personnel and the person's physician if he or she was under a doctor's care. If the death occurs at home with family or friends present, and the person is under a physician's care, the family will want to call us directly.

However, if the death occurs in a residence and no one is there at the time of death, the police will need to be notified and respond to the residence before the deceased is removed from their home.

If in any case you are not sure of who to notify or what to do, you may call (204) 727-0694, and we'll assist you in notifying the proper agencies.

While Under Supervised Care

When a death occurs in a nursing home, the nursing staff will notify you. If the name of the funeral home has been left with the nursing home, the nursing home staff will notify the funeral home at the time of the death.  However, if the death occurs at the hospital, it is the families responsibilty to contact the funeral home.  We will transfer your loved one into our care and make arrangements at a time convenient to you to start the funeral planning process.  

Widening the Circle

Our staff members are experienced professionals who can provide much of the information you need, emotional support and compassionate guidance.

While you may ask the director any questions at this time, you will be able to discuss the arrangements in detail later when you meet in person. During this initial call, the funeral director will gather information to be able to transport your loved one to the funeral home.

The funeral director may ask you several questions, including whether your loved one made any pre-arrangements. The director will also schedule a date and time for you to meet at the funeral home and will let you know what you should bring with you. Others you may wish to call are:

- Family members and friends

- Clergy or other spiritual advisors

Those Important Questions

If there is no pre-arrangement plan in place, there are several other questions that you may have to have answered in regards to the death of your loved one:

- Do I have to have embalming?

- Do I need to purchase a casket?

- What about cemetery arrangements?

- Does the family have to engage the services of a minister?

- What type of service should we have?

By contacting our staff, we'll be able to help answer your questions and assist in making the appropriate plans. You can reach us at (204) 727-0694.

However, as we’ve said before, one of the best ways to make sure that all of your questions and desires are taken care of is to make pre-arrangements. This is as simple as outlining your wishes to having all of the details written down and the financial arrangements prepaid. Please contact one of our staff at (204) 727-0694 to learn more about pre-arrangement.

What to Expect When You Arrive at the Funeral Home

A Funeral Director will guide you through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one's life. This is not a one-way conversation; we want to hear your ideas and desires, and use them as the foundation for the arrangement process.

This process may include:

- Scheduling the location, date and time of services or events

- Selecting a casket, urn or other items

- Preparing an obituary notice

- Scheduling vehicles

- Selecting pallbearers

You may also sign necessary authorizations or make arrangements to have them signed by the appropriate family members.

We’d like you to bring any photos, a favourite song, or memorabilia so that you and your funeral arranger can better discuss how you would like your loved one to be remembered. Having these things, and knowing their favourite song or favourite gathering place – even their favourite activity – will help us create a truly fitting memorial service.

Our funeral arrangers will assist you in planning a loving tribute that captures the spirit of the person whose life you wish to honour. To learn more about personalizing the service, please read the Honouring Life section of this Web site. The funeral arranger will discuss personalization with you during your arrangement conference.

The following information regarding your loved one is necessary for the Registration of Death with the Provincial Government. Please bring the information with you for your arrangement conference appointment.

- Full name (First/Middle/Last)

- Social Insurance Number (9 digits)

- Complete mailing address (P.O. box number not accepted)

- Date of birth

- Place of birth (correct spelling)

- Date of death

- Place of death (Name of hospital/Care facility)

- Occupation

- Martial Status (At time of death)

- Name of Spouse (if female include Maiden last name of spouse)

- Full Name of Father

- Birthplace of Father

- Full Name of Mother (provide first name and Maiden last name)

- Birthplace of Mother

The following items may or may not be required:

- Date, Place, and Time of Funeral Service

- Name of desired Church and Minister or Funeral Celebrant (if needed - we are able to assist with arranging a Minister)

- Picture for the front of the Memorial Card (select a good quality close up)

- Picture for hair dressing purposes

- Clothing (undergarments, outfit, shoes are optional)

- Details for Obituary notice (names of surviving and predeceased family members)

- Note if you have typed your obituary, please email to: [email protected]

- Full Names of Active or Honourary Pallbearers

- Full Name of Eulogist (Person presenting the eulogy)

A staff member of Brockie Donovan Funeral and Cremation Services will be honoured to explain all of the options available to you.